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Privacy Policy

Effective

Who we are

Office Care Inc. (“Office Care”, “we”, “us”) is a commercial cleaning contractor with its office at 8673 Cherry Lane, Laurel, MD 20707. You can reach us at 301-604-7700 or info@officecareinc.com.

This policy explains what information we collect through officecareinc.com, why we collect it, who it is shared with, and what choices you have.

Information we collect

We collect information in three situations.

  • When you browse the site. If you accept analytics cookies, Google Analytics records your IP address, approximate location derived from it, browser and device type, the pages you view, how you arrived, and how long you stay.
  • When you request an estimate. Our contact form asks for your name, company name, phone number, email address, facility address, and anything you write in the message field.
  • When you apply for a job. Our application collects the information needed to consider you for a role. If you are hired, our onboarding system additionally collects the information required to employ you lawfully — including government employment forms (Form I-9, Federal W-4, Maryland MW507), your authorisation for a background check under the Fair Credit Reporting Act, direct deposit banking details, and your electronic signature.

How we use it

  • To respond to estimate requests and prepare quotes.
  • To provide cleaning services and manage client relationships.
  • To evaluate job applications, and to hire, onboard and pay employees.
  • To meet legal, tax and employment-verification obligations.
  • To understand how the website is used so we can improve it.

Cookies and analytics

We use Google Analytics 4 to understand how visitors use the site. It is the only analytics or advertising tool on this website.

Nothing is stored on your device until you accept. When you first visit, a notice asks whether you consent to analytics cookies. Until you accept, analytics runs in a restricted mode that sets no cookies and cannot identify you. If you decline, it stays that way. You can change your answer at any time by clearing this site’s data in your browser, which makes the notice appear again.

You can opt out of Google Analytics on any website by installing Google’s opt-out browser add-on, or by blocking cookies in your browser settings. The site works normally either way.

We also load fonts from Google Fonts, which transfers your IP address to Google in order to serve them.

Who we share information with

We do not sell your personal information, and we do not share it for targeted advertising by other companies.

We do use service providers who process information on our behalf, under contract and only for the purposes we specify:

  • Netlify — hosts this website and receives contact form submissions.
  • Supabase — stores job application and employee onboarding records, including the documents generated during onboarding.
  • Resend — delivers our automated emails.
  • Google — provides website analytics and the fonts this site uses.
  • We also disclose information where the law requires it, or where it is necessary to establish or defend a legal claim.

How long we keep it

We keep information only as long as we have a reason to, and no longer.

  • Analytics data — 14 months, after which Google deletes it automatically. Nothing is collected at all unless you accept analytics cookies.
  • Estimate requests that do not become work — 24 months, so we can pick up a conversation you started earlier.
  • Client records — for as long as we work together, and afterwards for as long as tax and legal obligations require.
  • Applications from candidates we do not hire — 2 years, which also lets us contact you if a suitable role opens up.
  • Employee records — for the periods required by federal and Maryland law. Some employment, payroll and tax records must be kept for several years after employment ends.

How we protect it

The site is served over HTTPS, so information you submit is encrypted in transit. Access to applicant and employee records requires an authenticated login and is limited to Office Care staff who need it for their role.

No system is perfectly secure, and we cannot guarantee absolute security. If you believe your information has been compromised, contact us at info@officecareinc.com.

Your choices and rights

You can ask us to provide a copy of the personal information we hold about you, correct it if it is wrong, or delete it where we are not required to keep it. Email info@officecareinc.com and we will respond.

Depending on where you live, state privacy law may give you additional rights. We apply the choices above to everyone regardless of location.

You can stop receiving email from us at any time by replying and asking, or by using the unsubscribe link where one is provided.

Children

This website is intended for businesses and for job seekers who are old enough to work. It is not directed at children, and we do not knowingly collect personal information from children.

Changes to this policy

If we change how we handle personal information, we will update this page and change the effective date at the top. Material changes will be made clear rather than buried.

Contact us

Questions about this policy, or about information we hold about you:

Office Care Inc.
8673 Cherry Lane, Laurel, MD 20707
301-604-7700
info@officecareinc.com

Questions about your facility, not your data?

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